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Tropical Cyclone Alfred March 2025

Personal hardship financial assistance is available for Queensland communities impacted by Tropical Cyclone Alfred in March 2025.

If you have been affected by this event, you can:

Eligible areas

Financial assistance is available for people who were affected by this event in these eligible areas:

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  • Allenview
  • Barney View
  • Beechmont
  • Benobble
  • Biddaddaba
  • Binna Burra
  • Boyland
  • Bromelton
  • Canungra
  • Ferny Glen
  • Flying Fox
  • Illinbah
  • Kooralbyn
  • Mount Barney
  • Mount Lindesay
  • O'Reilly
  • Palen Creek
  • Rathdowney
  • Running Creek
  • Sarabah
  • Tamborine
  • Tamborine Mountain (includes Eagle Heights, North Tamborine and Mount Tamborine)
  • Veresdale Scrub
  • Witheren
  • Wonglepong
  • Wyaralong

Check your eligibility

Complete this form to find out what financial assistance you may be eligible for.

Start typing and select the address from the list. If your address does not appear, select Enter address manually, and complete each field for your address.

    1. Type in impacted address
    • Type in the impacted date
    • Do you own or rent this property? *
      Please select one

    Unfortunately you are not eligible for any of the Queensland Government grants available for this event.

    The Australian Government may also be offering disaster recovery payments.

    To find information about other supports visit the Disaster Assist website.

    Available grants

    The following grants have been activated for this event. To find out which of these grants you may be eligible for, complete the form above.

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    NOTE: The Essential Services Hardship Assistance grant will only be made active after 5 consecutive days or more without services.

    The Essential Services Hardship Assistance grant is for help with essential services such as, power, gas, water, and sewage. This grant may be available if:

    • you live in the affected area
    • you have lost 1 or more essential services for more than 5 days and are experiencing personal hardship as a result
    • your utility service provider/s confirm that you lost these essential services.

    Grant amount:

    • $150 for individuals
    • up to $750 for families of 5 or more.

    More information about the Essential Services Hardship Assistance grant.

    The Essential Household Contents Grant is to replace essential lost household contents, such as bed linen and white goods. This grant may be available if you:

    • live in the affected area
    • own the items that have been lost
    • own or rent the affected residence
    • are uninsured or unable to claim insurance
    • meet the income limits.

    We will visit your home to assess the damage. We will need photographic evidence if items must be disposed of.

    Grant amount:

    • $1,765 for individuals
    • up to $5,300 for couples or families.

    More information about the Essential Household Contents Grant.

    The Essential Services Safety and Reconnection Scheme (ESSRS) is to help with safety inspections and repairs to reconnect essential services, e.g. gas, water, electricity and sewage. A grant payment may be available if you:

    • live in the affected area
    • have had your essential services disconnected
    • own and live in the affected residence
    • are uninsured or unable to claim insurance
    • meet the income limits.

    We will visit your home to assess the damage.

    Grant amount:

    • Inspection costs—$200 for safety inspection for water, electricity, gas and sewage.
    • $4,200 for repairs or replacement of these services.

    More information about the Essential Services Safety and Reconnection Scheme.

    The Structural Assistance Grant is to help with structural repairs or contribution towards replacement of dwelling. This grant may be available if:

    • you live in the affected area
    • you own and live in the affected residence
    • your home has become structurally unsafe to live in
    • you are uninsured or unable to claim insurance
    • you meet the income limits.

    We will visit your home to assess the damage.

    Grant amount:

    Uninsured, low income, owner-occupiers may receive up to a maximum of $80,000 to help repair your home to make it safe, secure and habitable.

    More information about the Structural Assistance Grant.

    The Australian Government may also be offering support. For more information about the disaster recovery payments visit the Services Australia website.

    To find information about other supports visit the Disaster Assist website.

    Transport and motoring assistance

    You can apply for help with vehicle registration, licensing and other transport and motoring products.

    Community Recovery Hubs

    Community Recovery Hubs are a place where residents who are experiencing hardship can apply for grants and obtain emotional and wellbeing support. Our Community Recovery workers will assist with grant applications and offer referrals to other community organisations and government agencies for further assistance.

    Brisbane City Local Government Area

    Gold Coast City Local Government Area

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    Lockyer Valley Regional Local Government Area

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    Logan City Local Government Area

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    Moreton Bay Regional Local Government Area

    Redland City Local Government Area

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    Scenic Rim Regional Local Government Area

    Support Services locations

    If a Community Recovery Hub near you has closed, please check the following Support Services locations.

    If you need help and there is not a service near you, please call the Community Recovery Hotline on 1800 173 349.

    You can access a range of recovery information and services including:

    • financial support (e.g. personal hardship assistance, financial counselling)
    • practical support services (e.g. access to advocacy, translation services)
    • assistance with current applications including validating identification documents
    • information and referral (e.g. welfare referrals, other local services)
    • disaster-specific advice (e.g. safe clean up, managing health concerns, how to cope)
    • emotional support (e.g. personal support, counselling and mental health services)
    • resources to assist vulnerable individuals and groups (e.g. young children and adolescents, domestic and family violence).

    Brisbane City Local Government Area

    Sandgate and Bracken Ridge Action Group (SANDBAG)

    Address: 153 Rainbow Street, Sandgate

    Operating hours: 9am to 5pm, Monday to Thursday and 9am to 3pm Friday.

    Gold Coast City Local Government Area

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    Nerang Neighbourhood Centre

    Address: 29 Martin Street, Nerang

    Operating hours: 9.00am to 3.30pm, Monday to Friday

    Varsity Lakes Community Resource Centre

    Address: 20-28 Mattocks Road, Varsity Lakes

    Operating hours:

    • 8.30am to 3.00pm Monday to Thursday
    • 8:30am to 12pm Friday

    Lockyer Valley Regional Local Government Area

    Laidley Community Centre
    Address: 13 Mary Street, Laidley
    Operating hours: 8:30am to 3:30pm, Monday to Friday

    Redland City Local Government Area

    Redland Community Centre
    Address: 29 Loraine Street, Capalaba
    Operating hours: 9am to 4pm, Monday to Friday

    Scenic Rim Local Government Area

    Beaucare
    Address: 44 Tina Street, Beaudesert
    Operating hours: 9am to 4pm, Monday to Friday

    Last updated:
    18 March 2025
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